Step 1: Power off the T-Mobile 5G Internet Gateway and unplug the power cable. Step-by-Step Guide to Installing Adapters for External Antennas If you do decide to return your unit to T-Mobile, make sure to reconnect the existing internal antenna connectors before doing so. Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. If there's damage to the device they are contractually able to charge you up to $370 in damage fees. When you end your service, you'll likely need to return the gateway to T-Mobile. ![]()
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